PRIVACY POLICY (UK)

Privacy Policy
Last updated: 3 February 2026

This Privacy Policy explains how Perry of Oakley Limited (“we”, “us”, “our”) collects and uses personal data when you use perryofoakley.co.uk and when you contact us (for example by enquiry forms, email, phone, or through associated services such as quotation tools, where available).

1. Who we are (data controller)

We are the data controller for personal data collected through our website and communications.

Perry of Oakley Limited
Address: Dunkeswell Airfield, Dunkeswell, Honiton, Devon, EX14 4LF
Email: [email protected]
Phone: +44 (0)1404 891 400

2. What personal data we collect

We may collect and process the following categories of personal data:

2.1 Data you provide to us

• Identity and contact data: name, job title, company name, address, email address, telephone number.

• Enquiry and correspondence data: the content of messages you send us (via forms, email, phone notes), and any attachments you provide (for example drawings, photos, specifications).

• Quotation / project data: details relevant to your request (for example product interest, site requirements, capacity/throughput, project timelines, region/location).

2.2 Data we collect automatically

• Technical data: IP address, browser type and version, device information, operating system, time zone, and similar technical identifiers.

• Usage data: pages visited, navigation paths, links clicked, time spent on pages, and general interactions with the site.

• Cookie data: information collected via cookies and similar technologies. See our Cookie Policy for details.

2.3 If you submit comments (where enabled)

If we enable website comments, we may collect the data shown in the comment form, along with technical details used to support site security and spam prevention.

3. How we collect your data

We collect personal data:

• directly from you when you contact us or submit forms/requests;

• automatically through your use of the website (cookies and similar technologies);

• from business partners/dealers/representatives where they contact us on your behalf in relation to a project or enquiry.

4. How we use your data (purposes)

We use personal data to:

• respond to enquiries and provide information, quotes, and support;

• manage customer and supplier relationships and communications;

• provide and improve our website and services;

• maintain website security and protect against fraud/misuse;

• send marketing communications where permitted (see section 8);

• meet legal and regulatory obligations, and to establish, exercise, or defend legal claims.

5. Our lawful bases (UK GDPR)

We rely on one or more of the following lawful bases:

• Contract: where processing is necessary to take steps at your request before entering into a contract or to perform a contract.

• Legitimate interests: for running and improving our business, responding to enquiries, maintaining security, and improving the website, provided these interests are not overridden by your rights.

• Consent: for certain cookies and for some marketing activities where consent is required.

• Legal obligation: where we must process data to comply with law (for example tax and accounting).

6. Who we share data with

We may share personal data with:

• our staff and authorised representatives who need it to respond to your enquiry;

• service providers who provide IT, hosting, email, security, website management, and related support (acting as processors under contract);

• professional advisers (for example legal, audit, insurance) where necessary;

• authorities and regulators where required by law;

• third parties in connection with a sale, merger, acquisition or restructuring (subject to appropriate safeguards).

We do not sell your personal data.

7. International data transfers

Some service providers may process data outside the UK. Where this happens, we use appropriate safeguards such as:

• UK adequacy regulations (where applicable), and/or

• the UK International Data Transfer Agreement (IDTA) or UK Addendum to EU standard contractual clauses, and/or

• other lawful transfer mechanisms recognised under UK GDPR.

You can contact us to request more information about relevant safeguards.

8. Marketing communications

We may send marketing communications by email where:

• you have asked to receive them, or

• you are a business contact and we have a legitimate interest to inform you about our products/services (where permitted).

You can opt out at any time by using the unsubscribe link in emails (where present) or by emailing us at [email protected].

We will not share your details with third parties for their own marketing purposes without your permission.

9. Cookies

We use cookies and similar technologies to operate our website and (where enabled) to analyse usage and improve performance. Some cookies are strictly necessary and others require consent.

Please read our Cookie Policy for full details, including how to change your preferences.

10. How long we keep your data (retention)

We keep personal data only as long as needed for the purposes described above, including legal, accounting and reporting requirements. Typical retention periods include:

• Enquiries and correspondence: retained for up to 24 months after last meaningful contact (unless you become a customer or a longer period is justified).

• Quotes, orders, projects and customer records: retained for the duration of the relationship and then typically 6 years after the end of the relevant financial year (for accounting/tax and legal purposes).

• Marketing records: kept until you opt out or your details become out of date.

• Website logs/security records: retained for a limited period appropriate for security and troubleshooting.

Retention may vary depending on the nature of the relationship, product, or legal requirements.

11. Your rights

Under UK data protection law, you have rights including:

• access to your personal data;

• correction of inaccurate data;

• erasure (in certain circumstances);

• restriction of processing (in certain circumstances);

• data portability (in certain circumstances);

• objection to processing based on legitimate interests or direct marketing;

• withdrawal of consent (where processing is based on consent).

To exercise your rights, contact us at [email protected]. We may ask for information to confirm your identity.

You also have the right to lodge a complaint with the Information Commissioner’s Office.

12. Security

We use appropriate technical and organisational measures to protect personal data against accidental loss, misuse, unauthorised access, alteration or disclosure.

No method of transmission over the internet is completely secure. You should also take care when sending information by email and avoid sending sensitive personal information unless necessary.

13. Children

Our website is not intended for children, and we do not knowingly collect data from children.

14. Third-party links

Our website may include links to third-party websites or services (for example social platforms or external quotation/finance tools). We are not responsible for their content or privacy practices. Please review their policies when you leave our site.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised.

16. Contact us

For questions about this Privacy Policy or our data practices:

Perry of Oakley Limited
Dunkeswell Airfield, Dunkeswell, Honiton, Devon, EX14 4LF
Email: [email protected]
Phone: +44 (0)1404 891 400

---